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SMS HELP CENTER

Carmex® SMS Help

What is Carmex SMS?
What is the price for Carmex SMS?
What carriers are compatible with Carmex SMS?
Are there any additional carrier charges associated with the service?
Is Carmex SMS available for international users?
How do I opt-in to Carmex SMS messages?
What is the Carmex Kiss?
How do I discontinue receiving Carmex SMS messages?
Who do I contact for help?
What is the Carmex privacy policy?

What is Carmex SMS?
Carmex SMS is a service that allows users to opt-in to receive information about Carmex Lip Balm.

What is the price for Carmex SMS services?
There is no additional charge for Carmex SMS services. However, normal text messaging rates or package deductions may apply. Check with your carrier for details on your plan.

What carriers are compatible with Carmex SMS?
Compatible carriers include: AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, U.S. Cellular, and Cellular One.

Are there any additional carrier charges associated with the service?
Other charges may apply to all text messages. Message rates differ from carrier to carrier, so please contact your wireless phone service provider to inquire about the details of your plan.

Is Carmex SMS available for international users?
Carmex SMS is currently available only for subscribers within the United States.

How do I opt-in to Carmex SMS messages?
If you wish to receive News and Alert SMS messages from Carmex, or if you want to reactivate your subscription to our News and Alerts program, please text JOIN to CARMEX (227639).

What is the Carmex Kiss?
This is a viral marketing program than enables visitors to send a personalized greeting to a designated cell phone number. The greeting will include a URL and code to access the message on www.mycarmexkiss.com. The sender also has the ability to email the greeting, or embed the greeting on various social media networks. Users can also opt-in to receive additional alerts about Carmex products and promotions by replying JOIN ALERTS after receiving their Carmex Kiss!

How do I discontinue receiving Carmex SMS messages?
To discontinue receiving SMS messages from Carmex, text STOP to CARMEX (227639).

Who do I contact for help?
For additional help, please contact info@carma-labs.com or call 1-414-421-7707.

What is the Carmex privacy policy?
Carmex respects your right to privacy. You can view our privacy policy here.

© 2009 Carma Laboratories